Neurofeedback London is Open during the Covid-19 Pandemic


Thank you NHS with neurofeedback we will get through covid

Neurofeedback can be highly effective in managing the psychological impact the Covid-19 Pandemic, and lockdown in particular, has on us.

The most common symptoms we can directly address with neurofeedback training are:

– Anxiety:  the uncertainties presented by the crisis affect our lives and livelihoods.  With neurofeedback we can identify and target specific brain areas to ameliorate this.

– Depression:  with restraints on our social and professional lives, motivation can become impaired.  Neurofeedback training can help restore healthy sleep, focus and drive.

– PTSD:  when we are not growing, nor developing and moving forward, we are effectively traumatised.  Neurofeedback training has proven to be a highly effective  remedy.

– Personal space:  the pandemic has transformed our perception of the immediate space around us.  The brain areas affected by this have deep thalamic connections, meaning that changes directly influence our reticular activating system, and hence our sleep, temper and physiological arousal regulation.  Neurofeedback can calm our system.

We are open.  Call +44 (0)79666 99430 or email

Thank you NHS with neurofeedback we will get through covid

Our COVID-19 Policy – updated 4 January, 2021

We follow UK Government advice and regulations, are transparent about risks and risk mitigation, and adopt policies and processes to mitigate risks.

Our neurotherapy service is within paragraph 37 of Schedule 2 of the “health services” definition on businesses allowed to continue under the The Health Protection (Coronavirus, Restrictions) (England) Regulations. This also means that attending an appointment is a “reasonable excuse” for clients to leave their homes to their homes under Regulation Part 6.2 (c)

Updated rules in force from 6 January, 2021, state (as at 20 January, 2021) that “services relating to mental health” are allowed to remain open under Schedule 3A, 17(o).   Government national lockdown guidance as last updated on 14 January, 2021, makes it clear that healthcare services remain open, including “services relating to mental health”.  

The above forms the Risk Assessment as required by Management of Health and Safety at Work Regulations 1999.

We are open.  Call +44 (0)79666 99430 or email

Risks and Hazards

There is an inherent risk that we can contribute to the virus spreading, either by picking it up through travel, or from clients, and taking it back to their communities/households, or by unknowingly carrying the virus from their households/communities and spreading it further through travel or to clients.

There is also a risk of transmission from client to client through contact with objects such as electrodes and furniture.

There is a further risk that we may need to suspend services with no notice either because government advice changes, practitioner(s) become ill, our premises is shut because of infection or government direction, a practitioner decides to suspend their practice, or other reasons beyond our control or prediction.


Impact Risk Reduction Controls

We can reduce the risk of the impact of spreading the virus by:

• Practitioners following government advice, for example (24/3/20 advice), 7 days isolation if they are the first in their household to show symptoms, or 14 days isolation from the point another member of their family shows symptoms, or withdrawing from practice if they or a member of their household is at increased risk of severe illness from coronavirus (COVID-19), including all over 70s.

• Advising and expecting that clients with an increased risk of severe illness from coronavirus (COVID-19), or who have someone in this category in their household, will consider suspending their sessions as part of the governments advice to protect them from infection.

Likelihood Risk Reduction Controls

The likelihood of the risk of spreading the virus can be mitigated by following good infection control practices for infection transmission risks:

Hand-borne infection transmission risk mitigation:
• Frequent hand-washing
• Practitioner hand-washing before each client arrives
• Asking clients to wash their hands when arriving at the clinic
• Avoiding contact with surfaces of unknown cleanliness (e.g. public door handles)
• One-time use cotton buds
• Disinfecting electrodes between clients using saline solution or UV sterilisers
• Not using tactile toys (that are hard to clean), or avoiding direct contact (introducing an additional layer such as a tea towel), or using UV sterilising light sources between clients.
• Cleaning surfaces that may be touched by multiple people, e.g. clean furniture that client may have touched after each client, clean internal door handles

Airborne infection transmission risk mitigation:
• Using masks (unless exempt)
• Maintaining a distance of 1m or more face to face*
• Maintaining a distance of 2m or more between client and practitioner, where possible. Attaching and removing electrodes requires a distance of less than 2m, however this should be for less than 15 minutes per session, including double sessions**.

NHS test and trace “Close Contact” definition

Government guidelines on the NHS test and trace programme define “Close contact”, which requires notification and self-isolation, as:
• * having face-to-face contact with someone (less than 1 metre away)
• ** spending more than 15 minutes within 2 metres of someone
• travelling in a car or other small vehicle with someone (even on a short journey) or close to them on a plane

This should provide reassurance to Clients and Practitioners that neurofeedback sessions that avoid face-to-face contact within 1m and contact within 2m for less than 15mins, fall short the threshold of “Close contact”.

However, we would expect that if Clients experience symptoms they would notify their Practitioner, and vice-versa.

We are open.  Call +44 (0)79666 99430 or email

Thank you NHS with neurofeedback we will get through covid